QUICK SETUP GUIDE: IMAP

Add your email address to an email client application

Here is our quick guide to help you set up your existing email address to your favorite email client on desktop, tablet or smartphone. This guide applies for both Basic and Enhanced email hosting services, when you set them up as an IMAP account.

Instructions: OPEN THE EMAIL CLIENT AND ADD A NEW EMAIL ACCOUNT

IMAP is recommended rather than POP, because it’s a protocol made to support several devices accessing one same account, with all folders synced on our server, which also guarantees that our backups will be executed.
You can use the IMAP protocol to add your email address to other devices, such as printers, generators, surveillance cameras, etc.

EMAIL CLIENT APPLICATION

Checkout the Configuration Setup of each application

Outlook 365
Apple Mail
Outlook 2013

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1. In your email application, click on the button Add account and select a new account of type IMAP.

2. Select Manual Setup or Advanced Setup.

3. Fill in the server details for:

USER INFORMATION

Name: the name that will be displayed in emails as “From”. It can be your full name, the name of the Company, etc.
Email Address: your full email address, for example [email protected] or [email protected].

SERVER DETAILS

Incoming server: imap.emailarray.com
Incoming server port: 993
Incoming server type of encryption: SSL

Outgoing server: smtp.emailarray.com
Outgoing server port: 465
Outgoing server type of encryption: SSL
Check the option for SMTP requires authentication (sometimes referred to as “My server requires SMTP authentication”).

LOGIN INFORMATION

User Name / Email address / Username: your full email address
Password: your email address password

4. Click the Finish button to complete the set up

5. Send a test mail